Terms & Conditions – Cocorane
Welcome to Cocorane. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
- This website is owned and operated by Cocorane.
- By using this website, you confirm that you are at least 18 years of age or accessing the site under parental supervision.
- Cocorane reserves the right to modify these Terms & Conditions at any time without prior notice.
2. Product Information
- We make every effort to display product details, descriptions, and colors as accurately as possible.
- Actual product colors may vary slightly due to lighting, photography, or screen settings.
- Such variations do not qualify as defects.
3. Pricing & Availability
- All prices listed on the website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Product availability is not guaranteed and may change at any time.
- Cocorane reserves the right to cancel orders due to pricing errors, stock issues, or technical discrepancies.
4. Orders & Payments
- Once an order is placed, it cannot be modified or canceled.
- All payments are processed through secure third-party payment gateways.
- Cocorane does not store any card or banking details on its servers.
- Prepaid orders are considered final once placed.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to location, courier operations, or unforeseen circumstances.
- Cocorane is not responsible for delays caused by natural calamities, government restrictions, or logistics disruptions.
- Once the order is dispatched, responsibility transfers to the courier partner.
6. Returns, Exchanges & Store Credit
- Return or exchange requests must be raised within 5 days of delivery.
- A ₹99 handling/exchange fee is applicable on all approved return or exchange requests.
- Cocorane does not offer cash or original payment method refunds.
- Approved returns are processed only as store credit, valid for future purchases.
- Store credit is non-transferable and cannot be redeemed for cash.
- All returns and exchanges are subject to quality inspection and policy approval.
- Please refer to our Return & Exchange Policy page for detailed terms.
7. Intellectual Property
- All content on this website, including logos, images, text, designs, and graphics, is the exclusive property of Cocorane.
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. User Conduct
- You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorized access to the website or systems
- Upload or transmit harmful or malicious content
- Cocorane reserves the right to restrict or terminate access for violations.
9. Limitation of Liability
- Cocorane shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products.
- Liability, if any, shall be limited to the value of the purchased product.
10. Indemnification
- You agree to indemnify and hold Cocorane harmless from any claims, losses, damages, or expenses arising from your use of the website or violation of these Terms & Conditions.
11. Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
12. Contact Information
- For any questions related to these Terms & Conditions, please contact us at:
- Brand Name: Cocorane
- Email: helpcococrane@gmail.com